Privacy Policy

Privacy  Policy

This statement relates to our privacy practices in connection with the website, www.redmills.com and any other subdomains of www.redmills.com which you may use and/or access (the “Website(s)”).   We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. This website is operated by William Connolly & Sons Unlimited Company trading as Connolly’s RED MILLS, a company incorporated and registered in Ireland with company registration number 16517 whose registered office is at William Connolly & Sons, Goresbridge, Co. Kilkenny, Ireland, (“Connolly’s RED MILLS”, “we”, “us” or “our”). You can contact us at this address or by using any of the contact information provided at the end of this statement.

• Introduction
  1. Connolly’s RED MILLS has created this Privacy Policy to demonstrate our firm commitment to privacy. We fully respect your right to privacy, and will not collect any personal information about you on this website without your permission. Any personal information which you volunteer to us will always be dealt with in accordance with applicable law, including in accordance with the European Regulation 2016/79 of 27 April 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data (“the GDPR”). The following discloses the information gathering and dissemination practices of Connolly’s RED MILLS through this website.
  2. A user can access our website and utilise some of our website’s functionality without providing any personal information. However, all users who become a registered user of our website must provide basic contact and demographic information. Any personal information held or processed will be destroyed as soon as the reason for its collection or processing has lapsed.
  3. We do not follow a user’s browsing path outside of our website.
• Collection and usAGE of personal information
  1. Connolly’s RED MILLS does not collect any personal information about you on this website, apart from information which you volunteer, for example if you submit forms for nutritional advice, customer service support or subscribe to our email or newsletters.
  2. Your personal information may also be anonymised so that is no longer personal data (within the meaning of the GDPR) and used for our own business purposes.
  3. From time to time, our website requests information from users via surveys or competitions. Participation in these surveys and/or competitions is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact details (such as name and delivery address) and demographic information (such as address and age grouping). Contact information will be used to notify the winners and award prizes; demographic information will be used for purposes of monitoring and improving the website.
  4. Connolly’s RED MILLS may, with your expressed permission, send you e-mails regarding its products.
  5. How long do we keep this personal information?
     1. We keep your personal information only for as long as is necessary to carry out the purpose for which we are holding this data. Generally we will retain your personal information for seven years, unless required otherwise by applicable law.
  6. Our legal basis for processing your data
     1. Save as expressly stated in this Privacy Policy we rely on the following legal basis for processing your personal information:

• SHARING YOUR INFORMATION
  1. We may share your personal information with certain third parties, including third party service providers (such as hosting providers). We do this based upon the legal bases and exceptions mentioned in this Privacy Policy. We may share your personal information with third parties for the following reasons:
     1. Legal and safety reasons: We may retain, preserve, or share your personal information if we have a good-faith belief that it is reasonably necessary to (a) respond, based on applicable law, to a legal request (e.g., a subpoena, search warrant, court order, or other request from government or law enforcement); (b) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; (c) protect our rights, property, or safety; (d) enforce any contracts we have with you or any of our website terms or notices.
     2. Service providers: We may share your personal information to help us provide our services and communicate with you. Categories of service providers include IT software and hosting providers and records-storage companies. Where such third parties are processors, these third parties are contractually required to use your information only to provide their service to us and are contractually barred from using your information for their own purposes.
     3. Business re-organisation: In instances where our business is subject to a re-organization, such as a merger or acquisition of some or all of its assets, we may, in accordance with our legitimate interests, need to share information in the course of the transaction. In such circumstances, your personal information may be disclosed, where permitted by applicable law, in connection with a corporate restructuring, sale, or assignment of assets, merger, or other changes of control or financial status of Connolly’s RED MILLS or any of its group companies.

• DATA TRANSFERS
  1. In certain limited circumstances we may transfer your information to, or it may be accessible by, our group companies or our services providers who are based outside of the European Economic Area. When we do this we do so through legal mechanisms which are in accordance with the GDPR. Such mechanisms are in place to ensure that your information is protected to the same standards as those provided for under the GDPR. An example of these mechanisms is the standard contractual clauses adopted by the European Commission. These will be put in place between us and the organisation to which the information is transferred. For more information on the legally compliant mechanisms we use to transfer data outside of the EEA please contact us (see the “Contacting the Website” section below).

• Commenting and social media
  1. 1. Connolly’s RED MILLS may allow users to leave comments and share articles on the website. In order to do so, you must be logged in to the website. If you are not already logged in, you will be prompted to do so when you attempt to post a comment. To leave a comment, you must log in as a means of authentication. Users’ interaction on the website is subject to our Browser Terms and Conditions, which users must read and accept in full before placing any comments or materials on our website.
     2. Connolly’s RED MILLS may from time to time use social media accounts and pages on and to which users may interact and post comments and other materials. Any such user interaction and contribution is subject to our Browser Terms and Conditions and any acceptable use policy published by the social media provider. We do not undertake or accept responsibility for monitoring inappropriate conduct or comments on any social media we may use. If at any time we choose to monitor such content or conduct, we nonetheless assume no responsibility for such content or conduct, have no contractual obligation to modify, remove or seek the modification or removal of such content, and no responsibility for the conduct of the persons submitting such content.
• Cookies
  1. 1. Certain sections of our website require the use of cookies, which are small pieces of data sent by a website’s server to your computer or other device that allows that website to, amongst other things, retrieve your user preferences, to personalise your visits and to simplify any sign-in procedures. To learn more about cookies and our use of these on this website, please see our Cookies Policy.
• Information automatically logged
  1. 1. We log your IP address, browser’s user agent and referring address to help diagnose problems with our server, to administer our website and to identify unique users. Please see our Cookies Policy for more detail.
• Irish Data Protection Commissioner
  1. 1. Further information on your data privacy rights is available on the website of the Irish Data Protection Commissioner: www.dataprotection.ie
     2. You have the right to submit a complaint about our use of your information with your local supervisory authority or our supervisory authority, the Irish Data Protection Commission. The contact details for the Irish Data Protection Commission can be found on its website (see link above).
• External links
  1. 1. This website contains links to other websites. Connolly’s RED MILLS is not responsible for the privacy practices or the content of such other websites.
• Security
  1. 1. This website has security measures in place to protect the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission over the internet can be guaranteed to be secure. As a result, Connolly’s RED MILLS cannot ensure or warrant the security of any information you transmit to us — you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure its security on our systems.
• Requests regarding data supplied via this website
  1. You have a number of rights in relation to your information that we process. To exercise these rights, please contact us at dpo@redmills.ie
  2. While some of these rights apply generally, certain rights apply only in specific circumstances. We describe these rights below.
     1. Access: You have the right to request access to your information that we control.
     2. Data Portability: You have the right to request that some of your personal information that you initially provided to us is returned to you or another controller in a commonly used machine readable format.
     3. Rectify, Restrict and Delete: You have the right to ask us to restrict the processing of your information or to rectify or delete your information. Please note that despite a deletion request, we may continue to process your information if we have a legal basis to do so.
     4. Object: If we process your information based on our legitimate interests explained above, you can object in certain circumstances. In such cases, where legally required to do so, we will cease processing your information unless we have compelling and legitimate grounds to continue processing it or where it is needed for legal reasons.
     5. Revoke Consent: Where you have previously provided your consent, you have the right to withdraw your consent to our processing of your information at any time. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communications or contacting us.

These rights are subject to a number of exceptions under law

• Contacting the website
  1. If you have any questions, requests or complaints regarding this Privacy Policy, please contact us at:
     1. Email: info@redmills.ie
     2. Registered Office: William Connolly & Sons, Goresbridge, Co. Kilkenny, Ireland

• Changes to this Statement
  1. We reserve the right to change this Privacy Policy from time to time, as our data collection practices change. By using our website you agree to be bound by this Privacy Policy and any revisions in effect at the time of use. We encourage you to periodically review our Privacy Policy to determine the current policies in force.

This statement was last modified [29th March 2022]

• Language Translations
  1. This privacy policy are entered into in the English language. Where this privacy policy is translated into another language other than English (for the purposes of local law compliance or otherwise) then the English language version of this privacy policy shall take precedence. In the case of conflict or ambiguity between the English language version and the non-English language version, the English language version shall prevail.